Auron

1. Introduction

At Auron ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our Expert Advisors (EAs), website, and related services (collectively, the "Services"). By using our Services, you acknowledge that you have read and understood this Privacy Policy.

📋 Policy Scope

This Privacy Policy applies to all users of our Services, including visitors to our website, customers who purchase our Expert Advisors, and recipients of our support services.

2. Information We Collect

2.1 Personal Information

Account Registration Data

Email address (required for account creation and verification)
Account credentials (encrypted and securely stored)
Profile information (optional, if provided)
Communication preferences and consent records

2.2 License and Transaction Data

Purchase and License Information

License keys and activation records
Purchase transaction details (processed through secure payment partners)
License binding information (account numbers, broker servers)
Download and usage logs for license validation

2.3 Technical and Usage Data

System and Performance Data

IP addresses for license validation and security monitoring
Browser and device information for compatibility assessment
Error logs and crash reports for troubleshooting
Server connection data for performance optimization
License validation timestamps and frequency data

2.4 Communication Data

Support and Service Communications

Customer support tickets and correspondence
Email communications and response records
Technical support session logs
Feedback and survey responses

3. Information We DO NOT Collect

✅ Privacy-First Design Principles

Trading Data

NO trade executions - We don't monitor your trading activity
NO profit/loss data - Your financial performance remains private
NO account balances - We don't access your trading capital
NO market positions - Your portfolio details are not tracked

Behavioral Data

NO cookies or trackers - No analytics or behavioral monitoring
NO browsing history - Your website usage is not logged
NO location tracking - GPS or location data is not collected
NO third-party sharing - Your data is never sold or shared

4. How We Use Your Information

We use your information solely for legitimate business purposes and service delivery:

4.1 Service Provision

License Management: To validate, activate, and manage your Expert Advisor licenses
Account Services: To provide access to your dashboard, downloads, and account features
Technical Support: To assist with setup, configuration, and troubleshooting issues
Security Protection: To prevent unauthorized access and protect against fraud

4.2 Communication

Transactional Emails: To send order confirmations, license keys, and account updates
Support Responses: To provide timely assistance and resolve technical issues
Security Notifications: To alert you of important security-related matters
Service Updates: To inform you of critical service changes or maintenance

4.3 Legal Compliance

Regulatory Requirements: To comply with applicable laws and regulations
Fraud Prevention: To detect and prevent fraudulent activities
Legal Protection: To protect our rights and those of our users
Audit Trails: To maintain records for legal and compliance purposes

5. Data Security Measures

🔐 Enterprise-Grade Security

We implement comprehensive security measures to protect your information:

Technical Security

End-to-End Encryption: All data transmission uses SSL/TLS 1.3
Database Encryption: Sensitive data stored in encrypted databases
Password Hashing: Industry-standard bcrypt hashing for credentials
Secure APIs: All endpoints protected with authentication and rate limiting

Operational Security

Access Control: Role-based access with principle of least privilege
Regular Audits: Security assessments and penetration testing
Incident Response: 24/7 monitoring and rapid response protocols
Data Minimization: Only collect and retain necessary information

6. License Validation and Privacy

🔍 Privacy-Conscious Validation

Our license validation system is specifically designed to protect your privacy:

What We Validate

License key authenticity and validity
Account number registration (for license binding)
Broker server information (for compatibility)
License expiration and renewal status

What We DON'T Access

Trading account balances or equity
Individual trade executions or history
Profit/loss statements or performance data
Portfolio positions or market exposure

7. Third-Party Service Providers

We carefully select and monitor third-party service providers to ensure they meet our privacy and security standards:

Payment Processing

Stripe & PayPal: PCI DSS compliant payment processing
Data Handling: Payment information never touches our servers
Compliance: SOC 2 Type II and ISO 27001 certified

Infrastructure & Communication

Email Services: Encrypted transactional email delivery
Cloud Hosting: SOC 2 compliant infrastructure providers
CDN Services: Content delivery with privacy-preserving caching

📋 Third-Party Policy Review

We recommend reviewing the privacy policies of our payment partners (Stripe, PayPal) for complete information about their data handling practices.

8. Data Retention and Deletion

Retention Schedule

Data Type	Retention Period	Purpose
Account Information	Account active + 3 years	Service provision and support
License Records	License validity + 7 years	Legal and compliance
Transaction Logs	7 years	Tax and legal requirements
Support Communications	2 years	Ongoing support quality

🗑️ Data Deletion Rights

You have the right to request deletion of your personal information at any time, subject to legal retention requirements for transaction and license records.

9. Your Data Protection Rights

Under applicable data protection laws, you have comprehensive rights regarding your personal information:

Access & Control Rights

Access: Request a copy of all personal data we hold
Rectification: Request correction of inaccurate information
Erasure: Request deletion of your personal data
Portability: Request transfer of your data to another service

Restriction & Objection Rights

Restriction: Limit how we process your information
Objection: Object to processing for legitimate interests
Direct Marketing: Opt-out of marketing communications
Automated Decisions: Request human review of automated decisions

10. Cookies and Tracking Technologies

🚫 Zero Tracking Policy

We are committed to a tracking-free experience:

NO Cookies: We do not use any cookies or similar tracking technologies
NO Analytics: No Google Analytics, Mixpanel, or similar services
NO Behavioral Tracking: Your browsing patterns are not monitored or stored
NO Advertising: We do not serve targeted advertisements
NO Third-Party Trackers: No embedded scripts from tracking companies

11. International Data Transfers

🌍 Global Data Protection

Your information may be transferred to and processed in countries other than your own. We ensure all transfers comply with applicable data protection laws:

Adequacy Decisions: Transfers to countries with adequate protection levels
Standard Contractual Clauses: EU-approved data transfer mechanisms
Binding Corporate Rules: Internal data protection policies for multinational transfers
Certification Schemes: Compliance with recognized privacy frameworks

12. Children's Privacy Protection

🛡️ Child Protection Measures

Age Restriction: Our services are intended for individuals 18 years and older
No Collection: We do not knowingly collect personal information from children under 18
Verification: Age verification may be required for account creation
Immediate Deletion: Any discovered child data is immediately deleted
Parental Rights: Parents may request review or deletion of child's information

13. Policy Updates and Notifications

📢 Change Management

Material Changes: We will notify you of significant policy updates via email
Website Posting: All changes are posted on this page with updated revision dates
Review Period: You have 30 days to review changes before they take effect
Consent Updates: Major changes may require re-consent for continued service
Historical Versions: Previous versions available upon request

Last Updated: October 6, 2025